Once your order leaves our warehouse, it begins a carefully monitored journey straight to your doorstep. We understand that waiting for your new dress, top, or scarf can be exciting, so we have made it simple for you to follow its progress every step of the way.

After your purchase is confirmed and shipped, you will receive an email containing your tracking number and a direct link to the carrier’s website. Simply click the link or copy the tracking number into the carrier’s official tracking portal to view real-time updates on your shipment status.

In most cases, tracking information becomes active within 24 to 48 hours after the carrier picks up your package. If your tracking number does not return results immediately, we kindly ask that you allow one to two business days for the system to update.

Since we primarily serve customers in North America, your order will typically be handled by trusted local carriers who provide reliable delivery services and detailed tracking visibility throughout the process.

If you have not received your tracking information within five business days of placing your order, or if you notice an issue with your shipment status, please reach out to our support team at maryroyal@outlook.com. Include your order number and the email address used during checkout, and we will investigate the matter promptly.

At MaryRoyal, we are committed to making sure your shopping experience is seamless from the moment you place your order to the moment it arrives at your door. Thank you for choosing us to be part of your wardrobe journey.